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Customer Service

Customer service is a priority with Nova1Net. We respond to all requests for service within 24 hours. If you are a new subscriber, want to add to or change your service, need repair service or have a billing question CALL any of the numbers below:

For NEW INSTALLATION, BILLING or SERVICE issues:

(800) 397-6682 Toll Free

(309) 342-9681 Local

For 24 HOUR INTERNET TECHNICAL SUPPORT call:

(877) 227-8901

E-MAIL your request to cableme@nova1net.com

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